Pricing

Three sizes, priced up front.

Priced by how much there is to read, not by what I think you can pay. Every plan starts with two free pages.

Founding clients pay half, for good.

The first three businesses to sign up get 50% off permanently, in exchange for a short write-up of what changed after the report. You approve every word, your name only appears if you want it to, and you can take it down any time.

from £100/month
£50/month
One-off reports are half price too
2 of 3 places left

Independent

One site, under about 150 reviews. Cafés, small restaurants, salons, local shops.

£100/month

or £250 one-off

  • Full four-page report
  • Up to 3 competitors compared
  • Monthly update on what's changed
  • Alert if a new complaint starts building
  • Email me directly
Start with the free sample

Multi-site

Several locations, or one site with 500+ reviews. Chains and groups.

£350/month

or £750 one-off

  • Everything in Established
  • Up to 5 locations
  • Which branch is the outlier
  • Issues showing up across sites
  • Monthly call
Start with the free sample

More than five sites? Email me and I'll quote for the whole group, starting with a free sample on one branch.

Will it pay for itself?

Move the sliders to match your business.

16

regulars kept for a year covers the Established plan.

One regular is worth £150 a year to you.

Is monthly right for you?

If you get a handful of reviews a month, there often isn't enough new material to justify a subscription, and I'd rather tell you that than take the money. Take the one-off, act on it, and come back in six months to see if it worked. If you're between two sizes, I'll put you in the cheaper one. Cancel any time, no notice period.

FAQ

Questions people ask first

What's the catch with the free sample?

There isn't one. I write two real pages about your business hoping they're good enough that you want the rest. If not, you've lost nothing. No card details, no trial that auto-renews, no call you have to sit through.

Do I have to give you access to anything?

No. Every review I use is already public. I don't need your systems, your booking data or your logins, just your business name.

I only have a handful of reviews. Is this any use?

Yes, in a different way. With few reviews of your own, the report reads your competitors' instead: what customers near you complain about, what the best-rated places get praised for, and how to start above the local average. The Studio 9 report is exactly this case.

Can't I just do this myself?

You can, and if the sample makes the problem obvious enough that you fix it without me, that's a good result. What you're paying for is the tedious part: reading hundreds of reviews properly, grouping them by cause, pulling the same for your competitors, and checking the difference is real.

What if it tells me things I already know?

Knowing a suspicion is real, and how it compares with the businesses around you, is still worth something. The part that usually surprises people is which complaint is actually costing customers and which one is just loud.

Is £100 a month worth it for a small café?

Often not, and I'd rather say so now. If reviews trickle in a few a month, take the one-off report instead. Monthly is for places where reviews arrive steadily enough that a new problem can start between reports.

Will you publish my reviews or my report?

No. Your reviews are already public, but your report is private to you. The only thing that ever goes on this site is a founding client's write-up, which you approve word for word and can keep anonymous.

Who am I actually dealing with?

Me, directly. I'm an engineering student building this into a proper business. You get the person doing the work, not an account manager, and I'm upfront that it's early.

Send me your business name. That's the whole ask.

Two real pages about your reviews, usually within two to three days. If it's not useful, that's the end of it.